Communications

Ideas to improve communications about snow issues in Fairfax County.

Communications

Tree/Brush Removal

After major storms (snow, hurricane, etc.), Fairfax County could provide notice to the home owners that the damaged trees will be picked up without cost to the homeowner. The owners would still have to place them at the curb and the pickup would only be within 1-2 weeks after the end of the storm. This community type of support would allow neighbors to help neighbors to recover from the storm.

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Communications

improve customer access to VDOT during an emergency

VDOT's phone line to call for help was a recording. It was extremely frustrating to hear basically a lecture (directed specifically to northern virginia residents!) to quit complainin', we are doing the best we can. To add insult to injury, the recording added a very ironic statement about how long it was taking to get plows and heavy equipment up from Hampton Roads to northern Virginia. I laugh out loud to think why ...more »

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Communications

Supervisors' Role

I greatly appreciate the role FFX Cty Supervisors offices played in relaying reports to VDOT. But, by the natural process -- supervisor reports probably got higher priority than "citizen" reports...without any validation except the calls/emails went to supervisors instead of directly to VDOT. Also, this with the Supervisors offices closed for the Presidents' day Weekend, this method of reporting was stopped dead in its ...more »

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5 votes
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Communications

Better Fairfax CEAN SMS alerts

Alerts sent to cell phones through the Fairfax CEAN system need to include all important information or a phone number to call for more info, NOT just a message to "see email for details". We were without power for 12 hours and do not have email access on my cell phone, so these alerts were completely useless.

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7 votes
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Communications

Phone Bank

Have someone answer the emergency information hotline, not have it go to messages and no one get back to people. Have the PIOs office forward the phone to their house, if need be, if they cant get to the office. Technology can do this, directly from the phone company.

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14 votes
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Communications

Better use of Blackboard.com for FCPS students

While some teachers used Blackboard.com to help their students keep up with homework and assignments, its use was inconsistent. Parents should be told at Open House that EVERY time there is a snow day, they should be sure to have their students check Blackboard.com for assignments. It not only keeps academics up to schedule so that classes do not fall behind before SOLs, but it also keeps kids' busy while they are home ...more »

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27 votes
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Communications

Better Web Information Services

1. have an online map that shows where the plows are.

2. post an online schedule of when plows are scheduled to be dispatched to various regions/streets

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50 votes
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Communications

Map with location of fire hydrants

The County gave smart advice to ask people to dig out fire hydrants - but unless they were flagged before the storms it was impossible to know where they were after they were buried in snow or plow drifts. Adding hydrant location data to Google maps or other public sources for citizens to find them would have helped (and this would be useful for homeowners insurance and general safety too - not just snowstorms)

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54 votes
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